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| Walk Pain Free Guarantee |
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| We're committed to your well-being with every step and are confident Orthaheel products will help bring you pain relief from foot, ankle and other lower leg pains resulting from over-pronation. |
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| If you are not satisfied with the results within the first 30 days of wearing your new Orthaheel products, you can return them for your money back*!. |
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| * To redeem, please return to the place of purchase within 30 days with your merchandise and original receipt. |
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| Returns and Exchanges |
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| If you are not satisfied with your Orthaheel purchase or it isn't what you are looking for, you can return or exchange the merchandise if: |
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You purchased the product through our website and |
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It is within 30 days of the original purchase date |
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| To return or exchange merchandise, please follow these simple steps: |
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Refer to the Return/Exchange instructions you received with your order. |
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Complete the Return Form and include it with the merchandise in the original shipping carton. |
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All packages should be sent via a trackable method such as USPS Mail Delivery Confirmation, UPS or Federal Express. Orthaheel is not responsible for packages lost in transit. |
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| Please note that merchandise must be thoroughly cleaned so that all dirt and debris is removed. |
| Shipping charges are not refundable. Exchanges will be shipped via surface delivery at no additional charge. |
| Once we receive your return, please allow up to 15 business days to process your return or exchange. |
| Please click on the links below to begin our easy Returns/Exchanges process |
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